Job Description
Administers day to day support of the pre-employment screening and HR Credentialing policies
and procedures to ensure efficient service to candidates, customers, team members, and field
management. Supports HR, Talent Acquisition, Quality, Business Leaders, Customers, Team
Members and Candidates with inquiries related to Credentialing and HR processes, policies and
programs.
Utilizes credentialing database to maintain credentialing data including, but
not limited to creating new hire credentialing profiles, process ongoing
credentialing updates, such as primary source verifications, immunization
records, annual TB documentation, etc. Manage and process the HR
Credentialing inbox to meet or exceed agreed internal SLA. Support all
metric reporting efforts by ensuring all trackers are updated timely including
customer requests, candidate status, screening vendor issues, etc.
Respond to customer requests for credentialing packets for audits, new site
start-up and newly assigned contract staff. Interpret credentialing policies and
effectively communicate those policies to all client groups (Team Members,
Managers, Hospital Customers, Joint Commission/ACR/Department of Health
surveyors and HR team). Stay abreast of changing the company policies,
Joint Commission/ACR/State
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