Job Description

As a theme park built around a working movie studio, were all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity. Step into the exciting role of Park Bartender, where you'll thrive in a fast-paced theme park environment, delivering exceptional service in a dynamic and engaging atmosphere. In this position, youll be responsible for expertly mixing and serving both alcoholic and non-alcoholic beverages with precision and care. With a focus on creating memorable guest experiences, youll provide courteous and friendly interactions while maintaining high standards of cleanliness, accuracy, and adherence to safety and responsible beverage service guidelines. Your ability to work efficiently under pressure and collaborate with team members will contribute to the vibrant and enjoyable atmosphere our guests have come to expect. Benefits: Complimentary admission to Universal Studios Hollywood and all Universal Theme parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for employees (preview nights for new attractions/events) Building lifelong friendships Resume building workshops Growth opportunities Wellness programs Responsibilities: Prepares and serves alcoholic and non-alcoholic beverages for guests, while following all established recipes and procedures in alcoholic beverage preparation, and possesses full knowledge of all products that are available. Maintain accurate inventory of liquor, sales transaction, and cash count. Ensure that all control procedures; including warehouse transfers and inventory are completed. Orders all liquor and other supplies as needed. Maintain cleanliness of the workstation changes and maintains draft beer and liquor dispensing system, including replenishing cups and bottles. Follow all proper spoilage procedures to maintain cost. Adhere to all State laws regarding pouring, consumption and under age selling and serving laws. Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous manner. Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld. Balance cash drawers at the beginning and end of each shift, with a strong emphasis on accuracy, integrity, and adherence to established cash-handling procedures. Provide excellent customer service by assisting guests with inquiries, resolving complaints, and addressing concerns related to cash transactions while maintaining a high level of professionalism. Collaborate with team members and management to ensure a compliant, efficient, and secure cash-handling process in line with company policies and legal requirements. Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols. Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere. Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions. Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages. Perform other duties as assigned Qualifications: Must be 21 years old or older Previous bartender experience preferred Job Demands: Must be able to walk or stand for extended periods of time Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance The noise level is generally moderate to high Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors Schedule: Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays Pay: $19 per hour Additional Information: NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or accessnbcunicareers.comas a result of your disability. You can request reasonable accommodations by emailing [email protected] recblid megw67flgwffd18atenudzb9fshdjm Universal Studios

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