Job Description
Description:
Position Overview
Assists in the delivery of exceptional individualized patient care under the direct supervision of a physician or physician assistant.
Essential Functions
· Provide excellent customer service to internal and external customers through prompt response and courteous communication.
· Assisting the physicians with coordination of care between other departments, testing and surgical facilities, and/or physician offices.
· Initiates orders for XR,MRI, CT, US and Bone Scans as directed by the physician on the day the patient is seen.
· Provide live phone support as needed for all incoming patient phone calls within the designated subspecialty.
· Coordinates patient/clinic flow together with medical assistants. Assist with hands on duties such as splint removals, injection prep.
Other :
· Anticipate ways to improve patient care and experience.
· Assists in the evaluation, development and effectiveness of systems and protocols.
· Participates in professional development activities and maintains professional affiliations.
· Other duties as assigned.
Requirements: RequirementsKnowledge/Skills Abilities Required
· This position is to scribe for a provider.
· High School Diploma or GED with Medical Assistant Certification and preferably 2 years back office medical office experience.
· Knowledge of EHR system.
· Excellent communication skills.
· In depth knowledge of medical terminology, pharmacology, anatomy and physiology, and surgical procedures as well as treatment modalities.
· Must be able to spell accurately.
· Strong organizational skills.
· Ability to multi-task and prioritize.
· Ability to remain calm under pressure.
· Ability to maintain quality control standards.
· Knowledge of HIPAA and OSHA requirements.
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