Job Description

Overview As a Manager in Training (MiT), you would be responsible for assisting with the day-to-day operations and success of the team at the kiosk located within our retail partner locations. The role focuses on developing into a future Retail Marketing leader for the company and learning how to coach a high-performing team that meets or exceeds goals. The Retail Marketing team markets and sells our affordable, family-friendly mini vacation packages through our retail locations based in Bass Pro Shops® and Cabela’s® throughout the country. We are looking for outgoing, energetic people who can communicate with anyone. No industry experience is required; training will be provided. You should believe in the Power of Vacation® and enjoy sharing happiness with customers while representing Hilton Grand Vacations. Flexibility to provide coverage at other stores within the assigned market and adaptability to work with various teams will prepare you for future management opportunities. You will learn to manage a team of associates while providing operational support to multiple teams across the organization and will have opportunities to work closely with leadership. The goal for an MiT is to acquire the ability to coach behaviors to cultivate a high-performing team that meets or exceeds goals while embracing our core values. Responsibilities Provide remarkable and memorable customer care while fulfilling the vacation needs of every customer; role model ideal behaviors to ensure the team maintains the same high standard. Maintain a positive relationship with the retail partner management team and their associates; be a good steward of the retail partner's brand and coach the team to maintain the same high standard. Assist with operational execution including the work, performance and behavior of Sales Representatives and Guest Service Representatives, if applicable. Support the Area Director with talent acquisition responsibilities as needed including reviewing resumes, observing interviews, and providing feedback about applicants. Coach associates on all steps of the sales journey, provide feedback, and keep the Area Director informed on observations. Develop a keen understanding of the various Marketing functions both in production and support/operational contexts. Produce and distribute efficient reports to track key sales and marketing metrics. Engage with various business departments to ensure operational efficiency for areas such as Legal/Compliance, IT, and HR/Compensation. Minimum Qualifications No experience necessary Must be willing to relocate Self-starter with a strong work ethic and eagerness to learn Innovative, solution-focused with keen attention to detail Strong networking and communication skills Preferred Capabilities Previous sales, marketing or customer service experience is preferred Reasons to join Hilton Grand Vacations include full benefits while working approximately 30 hours per week (health, vision, dental, PTO, 401k match up to 5%), uncapped commission, unlimited growth potential, and referral bonuses. Additional Information To fulfill this role, you must possess the following minimum qualifications and experience as listed. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodation to participate in the application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Location and role details may be listed as internship or full-time opportunities as applicable. #J-18808-Ljbffr Hilton Grand Vacations

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