Job Description
Summary/Objective: The Loss Prevention Manager is responsible for developing and implementing strategies to minimize the risk of theft, fraud, and other security breaches within the organization. This role involves overseeing loss prevention staff, conducting investigations, and collaborating with other departments to improve policies and procedures. The Loss Prevention Manager ensures that the organization remains compliant with security and safety regulations, while protecting assets and reducing shrinkage.
Essential Functions: - Strategy Development: Design and implement loss prevention strategies, procedures, and policies to minimize theft, fraud, and loss of inventory or company assets.
- Investigations: Lead internal investigations into cases of theft, fraud, or other security breaches.
- Work closely with law enforcement agencies if necessary.
- Team Management: Oversee, train, and mentor the loss prevention staff, ensuring they are equipped with the skills and knowledge to perform their duties effectively.
- Auditing and Reporting: Conduct regular audits of inventory, sales reports, and security systems.
- Compile reports on loss prevention incidents, measures, and outcomes to present to senior management.
- Oversee the use of surveillance systems, alarms, and other security technologies.
- Monitor and assess the effectiveness of these systems in reducing risk.
- Policy Enforcement: Ensure that all employees adhere to established loss prevention and safety protocols. Recommend changes to policies where necessary.
- Work closely with operation managers, HR, and other department heads to implement and maintain loss prevention measures across different locations
- Develop and deliver training programs for employees on loss prevention techniques, safety practices, and emergency response procedures.
- Regulatory Compliance: Ensure the company complies with all relevant security and safety regulations and maintains up-to-date certifications and policies
- Crisis Management: Take the lead in crisis situations, such as robberies or security breaches, ensuring the safety of staff and customers while coordinating with law enforcement if needed.
Required Education and Experience: - Education: Bachelor’s degree in Criminal Justice, Business Administration, or related field preferred.
- Experience: Minimum of 5 years of experience in loss prevention, security management, or a related role, with at least 2 years in a managerial capacity.
- Strong analytical and problem-solving skills
- Excellent leadership and team management abilities
- Proficiency in using surveillance and security systems
- Strong communication skills, both written and verbal
- Knowledge of regulatory and compliance requirements in the security and retail industry
- Certifications: Relevant certifications in security management or loss prevention (e.g., Certified Loss Prevention Manager (CLPM) are a plus.
AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.
This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
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