Job Description

Patient Service Technician Local Delivery Driver

Drive with Purpose. Deliver Care. Make a Difference.

Are you looking for a driving job that goes beyond the road? Join Rotech Healthcare Inc. as a Patient Service Technician and become a vital part of our mission to improve lives through home-based medical care. In this role, youll deliver and set up respiratory and durable medical equipment for patients in your local communityproviding hands-on support and education that truly matters.

What Youll Do

• Drive local routes to deliver and set up medical equipment in patients homes.
• Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.
• Maintain and troubleshoot equipment to ensure proper function and patient safety.
• Complete delivery documentation and patient visit reports accurately and on time.
• Keep your assigned company vehicle clean, safe, and ready for service.
• Respond to urgent equipment needs and participate in on-call rotations.
• Ensure compliance with safety protocols and company standards.

What You Bring

• High school diploma or GED (required)
• Valid drivers license with a clean driving record
• Ability to lift and transport equipment (minimum 65 lbs)
• Strong customer service and communication skills
• Experience with medical equipment or home healthcare (preferred)
• Basic knowledge of medical terminology (preferred)

Why Rotech?

• Local routes be home daily while making a difference
• Mission-driven work help patients live more comfortably and independently
• Comprehensive training learn how to safely deliver and support medical equipment
• Competitive pay and benefits including mileage reimbursement, PTO, and health coverage

Ready to drive with purpose? Apply today and join a team that delivers more than equipmentwe deliver care.

Employment is contingent on:

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid drivers license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience:

• High school diploma or GED equivalent, required

Preferred Education and/or Experience:

• Experience with medical equipment, preferred
• One year of related work experience, preferred
• Medical terminology, preferred

Skills and Competencies:

• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Machines, Equipment and Technical Abilities:

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet
• Mechanically inclined for the repair and troubleshooting of equipment
• Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
• Understands use of all applicable home respiratory equipment and supplies

Physical Demands:

• Lift and carry office equipment at times
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork
• Requires lifting (minimum of 65 pounds) and transporting of patient equipment
• Requires contact with patients and equipment with potential exposure to contagious pathogens
• Requires driving a company vehicle for the majority of the workday
• Required to comply with Rotech Respiratory Protection & N95 Mask Fit Testing Policy
• Medical Evaluation and Fit Testing Compliance in a timely manner
• Annual Recertification
• Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines

Benefits:

• Generous paid time Off and paid holidays
• Overtime pay for non-exempt hourly positions based on business needs
• Commission for Account Executives
• Fixed and variable rate car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
• EAP
• 401k, HSA and FSA/Dependent Care FSA
• Medical, Prescription, Dental and Vision
• Life Insurance, Disability, Accidental death, Identity protection and Legal services
• Meru Health Mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings solutions programs
• HEPB and TB vaccinations

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, sign into your account.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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