Overview E-Commerce Supervisor (In-Store Shopper) - Full Time at Whole Foods Market Base pay range: $17.50/hr - $30.20/hr. The salary will be based on skills and experience. This role supports Whole Foods Market On Amazon (WFMOA) e-commerce operations, focusing on safety, quality, customer service, productivity, and team engagement. Responsibilities Ensure a safe work environment for all Team Members. Review work forecasts and uphold productivity and utilization to meet WFMOA objectives. Coordinate with other departments to ensure timely process flow in and out of stores and meet customer order times. Identify and lead process improvement initiatives. Balance labor to operate an efficient shift while meeting production goals. Embrace a startup mentality and emphasize “have fun.” Coordinate process flow to ensure products are dispatched on time to meet online customer delivery promises. Maintain awareness of in-store customer needs and direct Team Members to satisfy and delight customers. Direct and assign job duties for Team Members; train, audit, and support WFMOA SOPs. Ensure Team Members have proper tools and report repairs or replacements as needed. Report and escalate systemic issues promptly; demonstrate and/or perform shopping duties as needed. Review and adhere to WFMOA Standard Operating Procedures; identify and resolve safety issues. Basic Qualifications High School diploma or equivalent. 6+ months retail experience in retail, distribution, or logistics. Flexibility to work weekends and/or evenings. Availability to work overtime during peak seasons and as needed. Authorization to work in the US without sponsorship. Proficiency with email, Microsoft Office, and operations-related applications including scheduling and ordering software. Preferred Qualifications Prior experience leading others. Ownership in your work and team. Ability to learn quickly and work under pressure in a fast-paced environment. Demonstrated analytical skills and ability to problem solve with little guidance. High energy, enthusiasm, and alignment with our products, core values, and company. Knowledge of product assortment, pricing, item location, and awareness of competitors and industry trends. Strong written and verbal communication skills. Additional Information The wage range for this position is $17.50-$30.20 hourly, commensurate with experience. Whole Foods Market offers comprehensive benefits. Eligibility for benefits is determined by the applicable plan at date of hire. For more information, visit the Whole Foods Market Careers site. Equal Employment Opportunity Whole Foods Market provides equal employment opportunity to all Team Members and applicants regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Hiring decisions are based on qualifications and business needs. #J-18808-Ljbffr Whole Foods Market
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