Contract Administrator Job at Pinnacle Technology, Elyria, OH

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  • Pinnacle Technology
  • Elyria, OH

Job Description

Job Description

Job Description

Position Summary

We are seeking a detail-oriented Contracts Administrator Associate to support order entry, customer communications, and contract administration. This role requires strong organizational and communication skills, comfort with customer-facing interactions, and the ability to handle cost accounting and pricing analysis. The ideal candidate will be Excel-fluent, computer savvy, and capable of working in a fast-paced environment while maintaining professionalism and accuracy.

Key Responsibilities

  • Manage order entry and process schedule changes in a timely manner.
  • Oversee customer portal management and maintain accurate records.
  • Communicate directly with customers—providing updates, resolving issues, and delivering difficult news with positivity and professionalism.
  • Collaborate with internal teams using Microsoft Teams to support customer calls as needed.
  • Apply principles of cost accounting to collect, analyze, and interpret historical and estimated cost/pricing data.
  • Prepare moderately complex bids and cost proposals ensuring competitiveness and feasibility.
  • Analyze production cost performance data to support pricing strategies.
  • Represent the pricing/contracts team in cross-functional projects and initiatives.
  • Maintain accuracy, compliance, and attention to detail in all contract-related activities.

Qualifications

  • Associate degree or equivalent work experience; Bachelor’s preferred.
  • 2+ years of experience in contract administration, pricing, or related field.
  • Proficiency in Microsoft Excel ; strong computer skills required.
  • Excellent verbal and written communication skills; ability to interact with customers professionally.
  • Strong problem-solving, organizational, and time management skills.
  • Ability to handle sensitive customer communications with professionalism and empathy.

Requirements

Qualifications

  • Highschool, Associate degree or equivalent work experience; Bachelor’s preferred.
  • 2+ years of experience in contract administration, pricing, or related field.
  • Proficiency in Microsoft Excel ; strong computer skills required.
  • Excellent verbal and written communication skills; ability to interact with customers professionally.
  • Strong problem-solving, organizational, and time management skills.
  • Ability to handle sensitive customer communications with professionalism and empathy.

Job Tags

Contract work, Work experience placement,

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