Job Description

Job Description

Dennis & Co. Auto Group, Inc. is a leading automotive dealership network in the Metropolitan New York region, featuring a diverse portfolio of 13 brands across 11 locations. Our commitment to excellence extends beyond vehicle sales to include collision services, reinsurance, real estate, and innovative retail solutions.

Position Overview

The Chief Revenue Officer (CRO) is a key member of the executive team, responsible for leading all revenue-generating functions across Dennis & Co.’s 12-store dealership platform. This includes oversight of new and pre-owned vehicle sales, finance & insurance (F&I), fixed operations, digital retailing, and business development. The CRO’s mandate is clear: drive profitable growth, elevate operational performance, and ensure alignment across all touchpoints of the customer journey.

Essential Duties Included but are limited to:

• Develop and lead the execution of an integrated revenue strategy across all 12 dealerships.
• Align all sales, marketing, F&I, fixed ops, and customer experience initiatives to maximize gross profit and top-line growth.
• Set performance targets, commission plans, and incentive structures for General Managers and key store personnel.

Operational Leadership

• Lead and coach General Managers to ensure alignment with corporate objectives and performance expectations.
• Oversee inventory strategy, sales process execution, and digital-to-physical customer journey optimization.
• Instill a culture of accountability across all revenue-facing departments.

Digital Retail & Marketing

• Drive digital marketing efforts to increase traffic, lead conversion, and customer engagement.
• Oversee BDC operations to ensure best-in-class follow-up, lead handling, and lifecycle management.
• Ensure seamless, omnichannel integration between online and showroom sales experiences.

F&I Performance Optimization

• Collaborate with F&I leadership to enhance product penetration, PVR, compliance, and training.
• Establish best practices in menu selling, lender relationships, and operational consistency.

Data-Driven Performance Management

• Leverage KPIs, dashboards, and reporting tools to monitor and improve revenue outcomes.
• Identify performance gaps and lead fast, data-informed remediation plans.
• Champion a culture of transparency, results, and continuous improvement.

Customer Experience Integration

• Align revenue initiatives with customer satisfaction, loyalty, and retention efforts.
• Partner with service and fixed ops teams to maximize lifetime value and cross-departmental revenue.

Acquisition Strategy & Integration

• Actively participate in evaluating, pursuing, closing, and integrating new dealership acquisitions to expand group footprint and performance.

Education and/or Experience:

• Bachelor's degree required
• 15+ years of progressive automotive retail leadership with demonstrable multi-store oversight success required.
• Proven expertise in driving revenue across sales, F&I, fixed ops, and digital retail.
• Track record of leading cross-functional teams and managing to financial targets.
• Strong command of CRM, digital retailing platforms, and dealership technology stacks.
• Sharp analytical and financial skills; decisively manages by the numbers.
• Outstanding communication, leadership presence, and change management capability.

Benefits:

• Paid time Off
• Free College Tuition through our partnership with Strayer University
• Medical/Dental Coverage
• Paid Holidays
• Continuous Professional Development

Job Type: Full-time

Pay: $650,000 - $900,000

Schedule:

8 Hour Shift

Ability to Commute:

West Nyack, NY 10994

Work Location:

In Person

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